Refund Policy

Our Refund Policy

At ELVTH, we are committed to providing quality products and services designed to empower and elevate our community. Due to the nature of our apparel, digital content, fitness programs, and exclusive launches, all sales are considered final unless otherwise stated. We encourage customers to review all product details, sizing information, and descriptions carefully before completing a purchase.

If an item arrives damaged, defective, or incorrect, customers must contact ELVTH within 5 business days of delivery with proof of the issue, including photos and order details. Once reviewed and approved, we may offer a replacement, store credit, or exchange depending on the situation. ELVTH reserves the right to deny refund requests that do not meet the policy requirements.

Fitness coaching, digital products, downloadable materials, memberships, and personalized services are non-refundable once purchased or accessed. Shipping fees are non-refundable, and customers are responsible for any return shipping costs unless the error was made by ELVTH. By purchasing from our website, you acknowledge and agree to this Refund Policy.

Terms & Conditions - The Basics

Terms & Conditions

Welcome to ELVTH. By accessing or using our website, purchasing products, enrolling in services, or engaging with our brand, you agree to comply with and be bound by the following Terms & Conditions. These terms are designed to protect both ELVTH and our customers while creating a positive and secure experience for everyone. If you do not agree with these terms, please refrain from using our website or services.

All content on the ELVTH website, including logos, graphics, designs, text, videos, fitness materials, branding, and digital content, is the intellectual property of ELVTH and may not be copied, reproduced, distributed, or used without written permission. Products, pricing, launches, promotions, and availability are subject to change at any time without notice. ELVTH reserves the right to refuse service, cancel orders, or limit quantities at our discretion if fraudulent, abusive, or unauthorized activity is suspected.

By purchasing fitness-related products, coaching, or wellness services from ELVTH, you acknowledge that participation in physical activity carries inherent risks. ELVTH is not responsible for injuries, health complications, allergic reactions, or outcomes resulting from the use of our products, programs, or recommendations. Customers are encouraged to consult a healthcare professional before beginning any fitness or wellness program. Your continued use of our website and services signifies your acceptance of these Terms & Conditions and any future updates made by ELVTH.